One of our biggest priorities at ActBlue is to help folks carry out every aspect of fundraising as easily as possible. That includes putting on successful events, which can involve a lot of moving parts for campaigns and organizations and their staff or volunteers. That’s why our tech team built out our latest feature, the AB Events app for iPhone, which allows event organizers to manage the guest list right from their iPhones.
The AB Events app upgrades the event planning process in a lot of ways for campaigns and organizations, but it makes ticketing and attendance easier for donors, too. Event volunteers or staffers can use the AB Events app to check people in at events just by knowing the guest’s name, or they can scan the ticket barcode right from a guest’s mobile device, or printed ticket. In addition, we’ve added a free ticket option to the ActBlue Events form, so guests can easily RSVP to events that do not require a ticket purchase. Keep reading to get all the info you need about using the AB Events app.
What this means for campaigns and organizations using ActBlue:
With the AB Events app, volunteers and staffers are able to keep track of guest lists worry-free — no more printing lists and cross-referencing them at the door, or losing track of who has been checked in already and who hasn’t. Multiple event organizers can check people in at once, and view attendees’ ticket levels and special requirements. Guest lists update in real time, and sync across iPhones, iPads, and your ActBlue Dashboard. Campaigns and organizations can also decide if they want to scan tickets from a printed copy or a mobile device at the door, or simply take down guest names and check them in using their app. Plus, volunteers or staffers can use their own iPhones or iPads to get the job done.
If you’re hosting an event, you’ll get started planning and selling tickets like you always have. You’ll want to set up an event form with ticket levels and customizations to get the word out to your supporters.
After folks have started purchasing or reserving tickets for your event, you should download the AB Events app to your mobile device. Note: The app is only available in the Apple app store.
Once you’ve got the app loaded and opened up on your iPhone or iPad, you should see a screen like above that will prompt you to enter the event code, which you can find in your form’s Guests tab (see below). You can also use your iPhone’s camera to scan the event’s QR code and load your guest list.
You’ll be brought to your event page with a complete guest list. The list will update as more folks buy tickets to your event, so when it comes time for you to check supporters in, you’ll have a completely up-to-date attendance list.
Ready to check people in? Just swipe right on the guest’s name — it’s that easy!
The best part is that once someone is checked in on your device, they’ll be marked as checked in across every volunteer or staffer’s device. Every ticket taker will see a green bar to the left of the guest’s name, so there’s no room for confusion.
Do you want to see tickets from your guests before checking them in? We also email a ticket to donors, so you can scan their ticket from their mobile device, or from a printed ticket. Just choose the orange button at the bottom of the guest list and scan the barcode on their ticket (which you can see in the screenshot below) to check them in.
Do you want to add volunteers or staffers who can check guests in? They just need to download the app and enter the event code or scan the event QR code with their camera. You can easily share your event code with a new ticket taker by clicking on the menu in the top right corner of your app. That will bring you to a page with the event code, like in the screenshot below.
Once the new ticket taker has entered the code, they’ll be all set to help you check guests in right away.
Hosting an event where guests will be coming and going throughout? You can also check folks out of the event. Just swipe to the left on someone you’ve already checked in if you need to check them out.
As your event starts to fill up you’ll be able to track in real time how many supporters have actually shown up.
Are you hosting an event, but not charging guests for tickets? As we mentioned, you can now also add a free ticket option to event forms going forward. If you’re hosting an event like a rally, where you’d like to offer tickets at no cost, supporters can sign up for a free ticket, so they’re on the guest list. You’ll be able to plan for the number of people committed to showing up, and your attendees will have all the info they need emailed to them.
We hope the AB Events app will help you execute your events in the most efficient way possible, and that you’ll let us know how it’s working for you once you get a chance to try it out. As always, you can reach out to us at firstname.lastname@example.org.