June ’16 Recap

It was a huge month at ActBlue, with dollars raised totaling $41M. We handled more than twice the number of contributions we processed in June of 2014 (during the last election cycle). And donors contributed to a whopping 2,903 campaigns, committees, and organizations.

Our total for recurring dollars this month is more than five times the total from June 2014. We’ve seen huge increases in participation, both in the numbers of contributions and the number of campaigns and organizations raising money on our platform. See below for a deeper dive into more of our sitewide numbers for the month.

Topline Numbers

JUN. ’13 JUN. ’14 JUN. ’15 JUN. ’16
Contributions 185,987 540,541 527,584 1,132,232
Total Amount $9,225,226 $20,994,216 $21,762,097 $41,604,480
Avg. Contribution Size $49.60 $38.84 $41.25 $36.75
Unique Campaigns, Committees,
and Organizations
1,215 2,151 1,510 2,903

June

Mobile

JUN. ’13 JUN. ’14 JUN. ’15 JUN. ’16
% Mobile 9.1% 25.2% 29.1% 37.4%
% Mobile for
Express Users
12.7% 27.7% 31.8% 40.5%

June

Express

JUN. ’13 JUN. ’14 JUN. ’15 JUN. ’16
New Express Users 16,453 63,490 88,047 48,733
% of Total Volume
via Express Users
42.0% 55.0% 56.5% 56.5%
% of Contributions
via Express Users
51.5% 60.3% 65.4% 65.7%

Customer Service

In June 2016 our customer service team handled an average of 838 email conversations a day.

June ’16
Total Incoming Calls 14,548
Email Conversations 25,128

Recurring

JUN. ’13 JUN. ’14 JUN. ’15 JUN. ’16
Total Recurring Volume $469,406 $1,740,171 $3,749,257 $9,435,630
% of Total Volume 5.1% 8.3% 17.2% 22.7%

June

May ’16 Recap

We handled over $42M this month, from nearly 2.8k campaigns, committees, and nonprofits — that’s nearly double the number we worked with in May of last year, and over 700 more than in May 2014.

Just this week the Express universe passed the 3 million users mark, including the 58k people who signed up for Express accounts this month. That’s 3 million donors with saved payment information, who can give with a single click.

Topline Numbers

MAY. ’13 MAY. ’14 MAY. ’15 MAY. ’16
Contributions 173,541 353,368 429,903 1,312,305
Total Amount $6,495,264 $14,231,783 $15,969,378 $42,291,423
Avg. Contribution Size $37.43 $40.27 $37.15 $32.23
Unique Campaigns, Committees,
and Organizations
1,068 2,053 1,424 2,790

 

Mobile

MAY. ’13 MAY. ’14 MAY. ’15 MAY. ’16
% Mobile 9.3% 23.0% 25.4% 39.5%
% Mobile for
Express Users
12.8% 25.5% 27.3% 42.7%

 

Express

MAY. ’13 MAY. ’14 MAY. ’15 MAY. ’16
New Express Users 12,625 38,055 79,733 58,010
% of Total Volume
via Express Users
43.9% 52.6% 58.0% 61.9%
% of Contributions
via Express Users
55.0% 59.1% 63.6% 69.8%

 

Customer Service

In May 2016 our customer service team handled an average of 815 email conversations a day.

May ’16
Total Incoming Calls 13,983
Email Conversations 24,472

Recurring

MAY. ’13 MAY. ’14 MAY. ’15 MAY. ’16
Total Recurring Volume $444,802 $1,166,045 $3,150,784 $9,224,511
% of Total Volume 6.8% 8.2% 19.7% 21.8%

 

April ’16 Recap

In April 2016, over 2,600 different campaigns, organizations, and committees raised almost $50 million on ActBlue, with an average contribution size of just $30. Contributions made on mobile devices represented over 40% of all contributions made sitewide. Read on to see how that compares to where we were at the same point last cycle.

Topline Numbers

APR. ’13 APR. ’14 APR. ’15 APR. ’16
Contributions 170,086 321,504 315,905 1,647,260
Total Amount $6,515,819 $12,262,546 $10,428,208 $49,736,920
Avg. Contribution Size $38.31 $38.14 $33.01 $30.19
Unique Campaigns, Committees,
and Organizations
1,010 1,999 1,364 2,647

 

Customer Service

In April 2016 our customer service team handled an average of 1,042 email conversations a day.

APR. ’16
Total Incoming Calls 17,588
Email Conversations 31,258

Mobile

APR. ’13 APR. ’14 APR. ’15 APR. ’16
% Mobile 8.1% 22.5% 24.8% 42.7%
% Mobile for
Express Users
11.5% 25.3% 26.6% 45.8%

 

Express

APR. ’13 APR. ’14 APR. ’15 APR. ’16
New Express Users 14,167 36,154 28,730 122,323
% of Total Volume
via Express Users
41.8% 52.2% 56.7% 67.3%
% of Contributions
via Express Users
52.1% 57.7% 62.4% 72.9%

 

Recurring

APR. ’13 APR. ’14 APR. ’15 APR. ’16
Total Recurring Volume $419,719 $1,027,926 $2,818,806 $9,328,013
% of Total Volume 6.4% 8.4% 27.0% 18.8%

 

If you have any questions or comments, feel free to get in touch at info@actblue.com.

Mar. ’16 Recap

We’ll forgive you if you forgot that we hit our biggest milestone yet ($1 BILLION!!) in March — we almost did. Especially since we’ve raised over $68M since then, bringing our total for the month to a whopping $72M. That makes March 2016 the biggest month in our history. And we went out with a bang as we processed $8.5M on the 31st — a new record for our biggest volume day ever.

Almost 2,500 campaigns, organizations, and committees raised money using ActBlue last month. The average contribution? Just $30. And nearly half of the contributions made this month came from a mobile device. That’s double the mobile percentage we saw at the same point in the last election cycle.

Topline Numbers

MAR. ’13 MAR. ’14 MAR. ’15 MAR. ’16
Contributions 204,630 412,325 327,220 2,418,488
Total Amount $7,635,519 $18,499,273 $13,289,206 $72,650,464
Avg. Contribution Size $37.31 $44.87 $40.61 $30.04
Unique Campaigns, Committees,
and Organizations
951 1,960 1,335 2,458

Customer Service

In March 2016 our customer service team handled an average of 1,076 email conversations a day.

FEB. ’16
Total Incoming Calls 36,552
Email Conversations 33,348

Mobile

MAR. ’13 MAR. ’14 MAR. ’15 MAR. ’16
% Mobile 10.0% 21.6% 24.8% 44.0%
% Mobile for
Express Users
13.8% 24.2% 26.8% 46.9%

Express

MAR. ’13 MAR. ’14 MAR. ’15 MAR. ’16
New Express Users 25,720 38,616 21,712 305,453
% of Total Volume
via Express Users
46.9% 48.1% 53.5% 67.6%
% of Contributions
via Express Users
54.2% 54.4% 60.7% 73.5%

Recurring

MAR. ’13 MAR. ’14 MAR. ’15 MAR. ’16
Total Recurring Volume $395,604 $955,028 $2,689,551 $9,829,134
% of Total Volume 5.2% 5.2% 20.2% 13.5%

If you have any questions or comments, feel free to get in touch at info@actblue.com.

Feb. ’16 Recap

There was a lot to celebrate in February 2016. Not only did we have our biggest month ever (in terms of both contributions and total dollar amount), but we also launched ActBlue Charities. Plus, nearly 300k people signed up for Express accounts by saving their credit card information. Yes, that’s a new record!

Topline Numbers

FEB. ’13 FEB. ’14 FEB. ’15 FEB. ’16
Contributions 163,039 262,166 228,655 1,929,078
Total Amount $5,822,235 $10,480,397 $7,382,455 $58,829,696
Avg. Contribution Size $35.71 $39.98 $32.29 $30.50
Unique Campaigns, Committees,
and Organizations
801 1,684 1,149 2,155

 

Customer Service

In February 2016 our customer service team handled an average of 1,026 email conversations a day.

FEB. ’16
Total Incoming Calls 36,596
Email Conversations 29,742

Mobile

FEB. ’13 FEB. ’14 FEB. ’15 FEB. ’16
% Mobile 7.8% 19.3% 23.8% 39.9%
% Mobile for
Express Users
10.4% 22.9% 25.8% 42.4%

 

Express

FEB. ’13 FEB. ’14 FEB. ’15 FEB. ’16
New Express Users 23,464 21,633 12,939 286,273
% of Total Volume
via Express Users
45.4% 44.9% 57.3% 67.1%
% of Contributions
via Express Users
54.0% 54.5% 63.2% 70.9%

 

Recurring

FEB. ’13 FEB. ’14 FEB. ’15 FEB. ’16
Total Recurring Volume $343,251 $829,068 $2,354,716 $8,866,155
% of Total Volume 5.9% 7.9% 31.9% 15.1%

 

If you have questions or comments, feel free to reach out at info@actblue.com.

Jan. ’16 Recap

In January 2016, almost two thousand different campaigns, organizations, and committees used ActBlue to raise more than $34M from 1.2M contributions.

More and more people are signing up for Express accounts and saving their credit card information, which makes it easy for them to give again. More than 70% of contributions made in January 2016 came from Express users. There’s a reason we call them our power users!

Topline Numbers

Jan. ’13 Jan. ’14 Jan. ’15 Jan. ’16
Contributions 99,494 223,393 226,962 1,229,971
Total Amount $3,446,702 $7,975,991 $6,234,257 $34,124,336
Avg. Contribution Size $34.64 $35.70 $27.47 $27.74
Unique Campaigns, Committees, and Organizations 764 1,603 1,154 1,939

 

Mobile

Jan. ’13 Jan. ’14 Jan. ’15 Jan. ’16
% Mobile 9.2% 19.7% 25.3% 38.6%
% Mobile for
Express Users
12.2% 22.8% 27.2% 41.2%

 

Customer Service

For January 2016, our customer service team handled an average of 642 email conversations a day.

JAN. ’16
Total Incoming Calls 16,287
Email Conversations 19,908

Express

170k indivudals signed up for Express accounts in January 2016, which is the second most in our history. Now, we’re up to 2,207,438 Express Users — people who have saved their payment information with ActBlue.

Jan. ’13 Jan. ’14 Jan. ’15 Jan. ’16
New Express Users 14,275 18,728 10,630 170,132
% of Total Volume
via Express Users
47.7% 47.2% 57.8% 66.1%
% of Contributions
via Express Users
55.2% 54.0% 60.2% 70.7%

 

Recurring

So far this cycle, the percentage of total dollar amount from recurring contributions is double compared to all of the 2014 cycle. In other words, we’re $14M past last cycle’s total recurring total.

Jan. ’13 Jan. ’14 Jan. ’15 Jan. ’16
Total Recurring Volume $282,875 $739,220 $2,515,406 $7,713,541
% of Total Volume 8.2% 9.3% 40.3% 22.6%

 

 

If you have questions or comments, feel free to reach out at info@actblue.com.

Dec. ’15 Recap

The march to the final end-of-quarter in 2015 was massive. ActBlue handled $33.5M in December, with a whopping $12.8M (or 37.8% of the month’s total) coming in during the last four days alone. And we capped off the year with our biggest donor day — ever! Over 150k contributions came in on December 31st.

We also hit 1 million contributions in December, making it our second biggest donor month ever (second only to October 2014). Yep, that’s right. We handled more donations in December 2015 than we did in September 2014, an end-of-quarter month right before an election. More than three times as many contributions came in during December 2015 than in December 2013.

Plus, more than one-third of all contributions were made on mobile devices.

Check out the tables and charts below for a more detailed breakdown of this past month:

Topline Numbers

DEC. ’12 DEC. ’13 DEC. ’14 DEC. ’15
Contributions 76,438 259,252 232,022 1,099,499
Total Amount $2,344,501 $11,210,508 $5,577,255 $33,516,009
Average Contribution Size $30.67 $43.24 $24.04 $30.48
Committees 779 1,581 1,156 1,926

 

 

Mobile

DEC. ’12 DEC. ’13 DEC. ’14 DEC. ’15
% Mobile 10.0% 19.8% 22.6% 38.0%
% Mobile for
Express Users
13.2% 23.2% 24.2% 40.7%

 


 

Customer Service

For December 2015, our customer service team handled an average of 532 email conversations a day.

DEC. ’15
Total Incoming Calls 16,287
Email Conversations 16,497

 

Recurring

DEC. ’12 DEC. ’13 DEC. ’14 DEC. ’15
Total Recurring Volume $281,503 $655,275 $2,785,603 $6,347,563
% of Total Volume 12.0% 5.8% 49.9% 18.9%

 

Express

In December we hit 2 million Express Users — people who have saved their credit cards with ActBlue. And now we’re up to 2,037,004 in total.

DEC. ’12 DEC. ’13 DEC. ’14 DEC. ’15
New Express Users 9,203 25,305 8,932 172,758
% of Total Volume
via Express Users
47.0% 46.9% 61.4% 62.2%
% of Contributions
via Express Users
56.9% 52.3% 64.1% 67.8%

 


If you have questions or comments, feel free to reach out at info@actblue.com.

November ’15 Recap

Three million-dollar days in November propelled the month to a total of $17.8M. So far this cycle, we’ve mailed checks and sent wires to over 3,399 campaigns, organizations, and causes.

Check out the tables and charts below for a more detailed breakdown of this past month, including customer service statistics:

Topline Numbers

Nov. ’12 Nov. ’13 Nov. ’14 Nov. ’15
Contributions 321,149 194,243 495,138 631,709
Total Amount $10,874,188 $7,396,503 $13,036,382 $17,753,019
Average Contribution Size $33.86 $38.08 $26.33 $28.10
Committees 1,449 1,484 1,626 1,842

Mobile

Nov. ’12 Nov. ’13 Nov. ’14 Nov. ’15
% Mobile 11.1% 19.3% 27.8% 31.8%
% Mobile for
Express Users
14.2% 22.9% 29.4% 34.7%

Customer Service

If you’ve ever been a part of the more than 13,000 campaigns, organizations, and causes that have used ActBlue to fundraise, then you know first-hand how helpful and adept our customer service team is. Day in and day out our team is answering calls, responding to emails, and making sure every donor’s needs are met in a timely, friendly fashion.

For November 2015, our customer service team handled an average of 387 email conversations a day.

Nov. ’15
Total Incoming Calls 14,321
Email Conversations 11,628

Recurring

Nov. ’12 Nov. ’13 Nov. ’14 Nov. ’15
Total Recurring Volume $828,708 $594,749 $4,863,036 $5,477,565
% of Total Volume 7.6% 8.0% 37.3% 30.9%

Express

We’re up to 1,863,876 Express users! These are some of our most engaged donors, who choose to save their payment information with ActBlue.

Nov. ’12 Nov. ’13 Nov. ’14 Nov. ’15
New Express Users 25,035 14,813 17,053 51,225
% of Total Volume
via Express Users
49.3% 41.1% 61.0% 59.8%
% of Contributions
via Express Users
54.8% 51.0% 65.0% 67.0%

If you have questions or comments, feel free to reach out at info@actblue.com.

October ’15 Recap

With back-to-back million-dollar days to finish the month, October 2015 turned out to be a $21M month, which is more than double last cycle’s total for the month. We’re also past the $150M mark for the cycle (and well on our way to half a billion dollars), with 3,227 different campaigns and organizations raising money on ActBlue.

Check out the tables and charts below for a more detailed breakdown of this past month.

Topline Numbers

Oct. ’12 Oct. ’13 Oct. ’14 Oct. ’15
Contributions 867,733 289,612 1,449,907 673,921
Total Amount $35,053,113 $10,035,243 $55,595,241 $21,309,912
Average Contribution Size $40.40 $34.65 $38.34 $31.62
Committees 2,183 1,574 2,503 1,941

Recurring

Oct. ’12 Oct. ’13 Oct. ’14 Oct. ’15
Total Recurring Volume $2,053,473 $585,778 $9,992,221 $5,572,589
% of Total Volume 5.9% 5.8% 18.0% 26.2%

Express

We’re up to 1,812,513 Express users! These are some of our most engaged donors, who choose to save their payment information with ActBlue. The chart below illustrates the growth in the share of contributions made by Express users:

Oct. ’12 Oct. ’13 Oct. ’14 Oct. ’15
New Express Users 80,302 29,290 73,413 78,807
% of Total Volume
via Express Users
47.2% 44.4% 59.3% 60.7%
% of Contributions
via Express Users
53.3% 54.4% 65.0% 68.4%

Mobile

Oct. ’12 Oct. ’13 Oct. ’14 Oct. ’15
% Mobile 7.9% 19.1% 25.2% 31.5%
% Mobile for
Express Users
10.2% 22.4% 26.8% 34.4%

If you have questions or comments, feel free to reach out at info@actblue.com.

September ’15 Recap

With a massive end-of-quarter to close out the month of September, this turned out to be a monster $27M month (during an off-year, by the way). Most notably, we added more Express users in the past month than in any month prior — a whopping 124,824.

Check out the tables and charts below for a more detailed breakdown of this past month.

Topline Numbers

Sept. ’12 Sept. ’13 Sept. ’14 Sept. ’15
Contributions 463,901 319,785 925,261 795,853
Total Amount $21,881,359 $11,198,520 $37,921,801 $27,557,907
Average Contribution Size $47.17 $35.02 $40.98 $34.63
Committees 2,113 1,436 2,489 1,856

Recurring

Sept. ’12 Sept. ’13 Sept. ’14 Sept. ’15
Total Recurring Volume $1,240,618 $531,163 $4,869,166 $5,131,616
% of Total Volume 5.7% 4.7% 12.8% 18.6%

Express

We’re up to 1,738,816 Express users. These are some of our most engaged donors, who choose to save their payment information with ActBlue. As supporters continue to look for the fastest, most convenient way to contribute, we continue to see the number of Express users grow by leaps and bounds.

Sept. ’12 Sept. ’13 Sept. ’14 Sept. ’15
New Express Users 57,739 36,614 65,354 124,824
% of Total Volume
via Express Users
45.2% 42.9% 58.4% 59.4%
% of Contributions
via Express Users
49.6% 50.0% 63.9% 66.0%

Mobile

Sept. ’12 Sept. ’13 Sept. ’14 Sept. ’15
% Mobile 7.1% 20.5% 25.3% 32.2%
% Mobile for
Express Users
9.4% 24.3% 27.3% 34.9%

If you have questions or comments, feel free to reach out at info@actblue.com.