Last week we were a bit of a tease. We announced to a million members that we had a super secret new feature that brings in 3x as much money for candidates, committees and non-profits. And then we never told them what it was. Well, we were saving it for you, our dear blog readers.
Today we’re proud to unveil ActBlue Express Lane! It allows donors to give immediately from a link in an email, no landing page needed. Donors just need to have an Express account with us. Over 618,000 donors (and growing!) have already saved their payment information and have Express accounts. With most federal lists we’ve seen about 40% of donors already in our system. And like all the features on ActBlue, it’s absolutely free.
So how does the magic happen? Express Lane works with special donation links tied to a specific dollar amount in combination with an ActBlue cookie on a donor’s computer or phone. When someone with an Express account clicks on that link, their card automatically gets charged, and they land on a thank you page. It makes the process effortless for donors, and you’ll see the results.
The conversion rate on Express Lane is dramatically higher. It’s clear that Express Lane is a winner for campaigns and donors alike. While results have varied list to list in our tests, all tests have shown eye-popping increases…some even up to 224.6%! The goal of Express Lane is to make it as easy as possible for activists to become donors. By making donating virtually frictionless, we’re ensuring more people will give and participate more often.
The best part is that the over 618,000 ActBlue Express users are shared across the whole platform. That means if a donor on your list saved their information while giving to say, Elizabeth Warren, they can use Express Lane to make a donation to your campaign or organization. There’s no need for them to re-enter their information. (Read all about ActBlue Express users here, they’re awesome.) The Express user base is growing in leaps and bounds, with over 13,000 new users this month alone.
We’ll match your list to our Express user database for free, and as we mentioned there are often huge overlaps among lists. Plus, once you start sending blasts to your lists using ActBlue, more of your donors will convert to Express. As your list continues to grow, so does our Express pool. You can match at your anytime so you’re always sending optimized emails and your performance keeps getting better.
Express Lane works for both one-time and recurring asks. We’ve been having a ton of success here at ActBlue using it for recurring asks. We’re also seeing higher percentage of donations come in off of mobile, due in large part to Express Lane. Increasing mobile conversions is a big organizational focus here at ActBlue, and Express Lane makes our great mobile system even better. It’s easier than ever for a donor to give via an email.
Express Lane isn’t available for everyone yet, but we are offering it for free to large federal campaigns using ActBlue for all their online fundraising. (We’re working on expanding it to more jurisdictions.) And you should keep in mind that you’ll need a decent size list, and a sophisticated email program.
Deploying Express Lane means you need to send two different emails on every fundraiser: one to Express users with the Express Lane ask links and then a “normal” one to the rest of your supporters. It’s very easy to create the links, we’ve got a link builder tool all set up for ya.
Here’s how an Express Lane ask structure looks:
Because you’ve saved your payment information with ActBlue Express, your donation will go through immediately:
Express Donate: $10
Express Donate: $25
Express Donate: $50
Or donate another amount
You may have seen us and a few groups beta testing this before we rolled it out to more people. We couldn’t have opened this powerful tool to so many campaigns and organizations without the help of over a thousand donors who contributed to this project. All of us here at ActBlue really can’t thank them enough.
If you are interested in Express Lane, drop us a line at info [at] actblue [dot] com. And don’t worry, our staff is happy to provide all the training you need to optimize Express Lane, for free of course.