Every campaign and organization on ActBlue has access to powerful automated tools. Our mission has always been to make fundraising incredibly easy for grassroots groups and the donors who support them, and automation plays a huge role in taking care of the small stuff so you can focus on the hard work of organizing, winning, and building strong movements. Automation can help you cultivate closer relationships with your supporters and raise more money, and with just a little extra customization, you can make these automated functions work even harder for you! Because our team of engineers is constantly focused on finding ways to make your fundraising better (and your life easier), we’ve made sure automation is baked into our platform. Check out the automation that’s giving your fundraising a boost on ActBlue and how you can take it to the next level.
Email Receipts + Thank You Messages
We automatically send email receipts to donors who give to you through our platform. These automated receipts let you recognize and value every single one of your donors!
How to level up: You can celebrate your donors even more by customizing the text in these automated receipts with a heartfelt thank you. Customized email receipts leave supporters with a meaningful message about the key role of small-dollar donors in your work and motivate your supporter base to stay in this movement with you. While you’re here, add a custom branding to your receipt to match your campaign or organization. You can use ActBlue’s easy design tools to spiff up your receipts with your logo (and a background color if you’re feeling artistic!).
Sometimes people navigate away from a form before completing their donation and need a nudge to finish it. Our remarketing feature encourages supporters to finish their incomplete contributions by automatically sending a follow-up email thirty minutes after an unfinished donation. Remarketing, a common and impactful feature in e-commerce, increases conversion rates and lets you get the most out of each and every ask!
How to level up: Customize your remarketing email text to remind supporters one last time why it’s so important for them to give to you and finish filling out the contribution form right now. (If you’ve used a branding on your email receipts, it will carry over to remarketing emails!)
Pop-up Recurring and Smart Recurring
Building a healthy recurring program sustains your work for the long term, and our pop-up recurring feature on our forms helps you get started. Pop-up recurring asks people who make a one-time donation to you if they’d like to turn that one-time donation into a monthly one. This feature is automatically on for all of our forms because it’s an easy way for groups on ActBlue to begin growing their recurring contributions. While pop-up recurring is turned on by default, groups can also turn on our Smart Recurring feature to automatically ask donors who make a one-time contribution to start an additional and smaller recurring donation to your campaign.
How to level up: We have default language for these pop-ups, but it makes all the difference for you to add your own title and ask. Whether pop-up recurring or Smart Recurring, this is a great opportunity for you to explain in your own voice how important recurring donations are for you. Even better? You can add an image or GIF to the pop-up to really make an impression. Another great strategy is letting donors know you’re sending a sticker to people who sign up to be monthly sustainers of your work!
After doing the hard work of growing your recurring program, you don’t want old and lost credit cards to be the reason you lose donations. We launched an integration with Account Updater in late 2016 that automatically updates lost and expired credit cards used for recurring contributions, saving you and your donors time and effort. It’s a really impactful integration that benefits all campaigns and organizations, so we make sure it comes standard for every single group on our platform (no extra charge!).
These automated features are already running on our platform to give campaigns and organizations the fundraising advantage they need to build people-powered movements. When fundraising’s stressful for you, our goal is taking care of the technology so your digital work is easier and more successful. Curious to know more or need some help customizing these features? You can reach out to us at firstname.lastname@example.org.